Privacy Policy

CalcWidgets Privacy Policy

Last updated: December 2024

1. Introduction

CalcWidgets is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and store personal information when you use our mortgage calculator widget services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact details (name, email address, phone number)
  • Business information (company name, website, industry)
  • Payment and billing information
  • Communication records

Usage Data

We automatically collect information about how you use our services:

  • Website analytics (page views, time spent, user interactions)
  • Calculator usage statistics
  • Device information (browser type, operating system, IP address)
  • Performance and error logs

Calculator Data

When end-users interact with your embedded calculators:

  • We collect aggregated, anonymized calculation data for service improvement
  • We do not store individual user's financial information entered into calculators
  • Usage patterns and feature utilization data

3. How We Collect Information

We collect information through:

  • Direct communication (contact forms, emails, phone calls)
  • Account registration and subscription processes
  • Website cookies and tracking technologies
  • Third-party analytics services (Google Analytics)
  • Payment processing partners

4. How We Use Your Information

We use personal information for:

  • Providing and maintaining our calculator widget services
  • Processing payments and managing subscriptions
  • Customer support and technical assistance
  • Service improvement and feature development
  • Marketing communications (with your consent)
  • Legal compliance and fraud prevention
  • Analytics and usage reporting

5. Information Sharing and Disclosure

We may share your information with:

  • Service providers (hosting, payment processing, analytics)
  • Legal authorities when required by law
  • Professional advisors (lawyers, accountants)
  • Business partners with your explicit consent

We do not sell or rent your personal information to third parties.

Overseas Disclosure

Some of our service providers may be located overseas, including the United States (cloud hosting) and other countries where our technology partners operate. We ensure these parties have appropriate data protection measures in place.

6. Data Security

We implement reasonable security measures to protect your information:

  • SSL encryption for data transmission
  • Secure hosting with reputable cloud providers
  • Regular security updates and monitoring
  • Access controls and authentication requirements
  • Data backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use appropriate security measures when accessing our services.

7. Your Privacy Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Make a complaint about our privacy practices

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and features
  • Measure the effectiveness of our marketing

You can control cookies through your browser settings, though this may affect the functionality of our services.

9. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Duration of subscription plus 7 years for financial records
  • Usage analytics: 2 years for service improvement purposes
  • Communication records: 7 years for business records
  • Marketing data: Until you unsubscribe or request deletion

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us through our website contact form.

Complaints: If you believe we have breached your privacy, you can make a complaint to us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

This Privacy Policy is effective as of December 2024 and may be updated from time to time.